Terms and conditions

TERMS AND CONDITIONS OF HOLYLUCK CASINO

1. LICENSE AND AUTHORIZATION. HolyLuck Casino is operated by Zephyr Holding SRL, a company incorporated under the laws of Costa Rica. HolyLuck Casino does not hold a valid license issued by the Hellenic Gaming Commission and is not authorized to operate in Greece.

2. REGISTRATION AND LOGIN PROCESS. To register with HolyLuck Casino, users must:

   • Visit the website and click on "Register" or "Sign Up"
   • Enter email address, select password, and date of birth
   • Receive confirmation email and click on link to activate account
   • Log in and proceed to "Account/Verification" for Know-Your-Customer (KYC) upload
   • Begin play or make a deposit to opt-in for bonuses

3. GAMES AND SOFTWARE PROVIDERS. HolyLuck Casino offers games from over 45 software providers, including Pragmatic Play, NetEnt, and Play'n GO. Games are categorized into slots, live casino, table games, crash/instant games, jackpots, lottery, and virtual games.

4. BONUSES AND PROMOTIONS. HolyLuck Casino offers various bonuses and promotions, including:

   • Welcome bonus up to €4,000 + 150 FS in some locales
   • Midweek and weekend reloads
   • Tournaments
   • Cashback offers of up to 10% weekly at VIP tiers
   • Reload bonuses of 25-100% on subsequent deposits

5. VIP LOYALTY PROGRAM. HolyLuck Casino's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Users can earn points by wagering, which can be converted to bonus credits or cashback. Higher-tier users have access to private managers, faster withdrawals, and higher bonus offers.

6. PAYMENT TERMS AND CONDITIONS. HolyLuck Casino accepts deposits only in cryptocurrency (Bitcoin, Ethereum, USDT, etc.). Withdrawals are processed in 24-48 hours. Daily/weekly/monthly withdrawal limits apply: €10,000/€20,000/€50,000.

7. GENERAL TERMS AND CONDITIONS. Users must comply with HolyLuck Casino's terms and conditions, including:

   • Wagering requirements of 35× to 50× bonus amount
   • Maximum bet during play of €5
   • Exclusion of certain games from bonus wagering

8. MOBILE ACCESS AND RESPONSIBLE GAMING. HolyLuck Casino is accessible via web browser on mobile devices. Users can set deposit limits, session time-out, and self-exclude (temporary/ permanent) to practice responsible gaming.

9. SECURITY AND FAIRNESS. HolyLuck Casino uses standard SSL/TLS encryption. However, no third-party auditor has been mentioned, and fairness audit status is unknown.

10. CUSTOMER SUPPORT. HolyLuck Casino offers customer support via live chat and email, available 24/7 in English only.

11. GOVERNING LAW AND JURISDICTION. These Terms and Conditions shall be governed by and construed in accordance with the laws of Costa Rica, without giving effect to any principles of conflicts of law.

12. AMENDMENTS TO TERMS AND CONDITIONS. HolyLuck Casino reserves the right to modify or update these Terms and Conditions at any time, with or without notice.

By using HolyLuck Casino's services, users acknowledge that they have read, understood, and agreed to these Terms and Conditions.